Why Ignoring Workplace Behaviour Policies Could Cost Your Business Thousands
I’ve seen firsthand how costly it can be to overlook the importance of managing psychosocial hazards in the workplace. A recent court case in Victoria has brought this issue into sharp focus and it’s a wake-up call for every business owner.
Blisspell Pty Ltd, a toy company based in Reservoir, was recently fined $100,000, plus over $6,000 in costs, for failing to implement basic workplace behavioural policies.
The court found that the company had no formal systems in place to address inappropriate behaviour just monthly town hall meetings, which the court deemed grossly inadequate.
The case stemmed from a worker’s complaint involving inappropriate comments and messages of a sexual nature, sent by a company director. WorkSafe Victoria charged the company under section 21 of the Occupational Health and Safety Act 2004, which outlines an employer’s duty to provide a safe working environment.
The court found Blisspell guilty of failing to:
Develop a clear policy on appropriate and inappropriate workplace behaviours, including sexual harassment.
Outline unacceptable behaviours and provide a clear reporting and response process.
Train managers, supervisors, and staff on how to identify, prevent, and respond to inappropriate conduct.
This wasn’t just a slap on the wrist. The court imposed a six-figure fine to send a strong message: employers must take psychosocial risks seriously. A lack of action is no longer acceptable and ignorance is no defence.
What This Means for Your Business
If you’re a small or medium business owner, you might think this kind of issue only affects large corporations. But the reality is, psychosocial hazards like bullying, harassment, and inappropriate behaviour can arise in any workplace. If you don’t have the right policies and training, you’re exposing your business to legal, financial, and reputational damage.
The good news? You don’t have to navigate this alone.
Anzen Safety & Training helps businesses like yours put the right systems in place to protect your people and your bottom line. That includes:
Developing tailored workplace behaviour policies that comply with current legislation.
Training your team to recognise and respond to inappropriate conduct.
Creating a culture where employees feel safe, respected, and supported.
Don’t Wait for a Complaint to Act
The Blisspell case clearly reminds us that reactive approaches are no longer enough. Proactive, preventative measures are essential—not just to comply with the law but to foster a healthy, productive workplace.
If you’re unsure whether your current policies are up to scratch or if you don’t have any in place, now is the time to act.
Let’s talk about how Anzen Safety and Training can help you safeguard your business and support your team.
