CASE STUDY - MANUFACTURING
From Compliance concern
to industry leader
in workplace safety.
When new WHS legislation landed, Marquis Bathroom Products did not wait to see if it affected them. They called us. What started as a compliance review became a long-term partnership that changed how safety works across their entire operation.
BUSINESS
Marquis Bathroom Products
SIZE
30 Employees, 1 Factory
INDUSTRY
Manufacturing
ENGAGEMENT
Ongoing Partnership
The Situation
Marquis Bathroom Products has been manufacturing high-quality bathroom vanities from their Taylors Beach facility for over 45 years. A family-owned business with a strong reputation for design and craftsmanship, their products have featured on The Block and are sold across Australia.
When changes to WHS legislation came into effect in NSW, Marquis knew their existing systems needed a proper review. They already had reasonable documentation in place, but they had identified gaps. Not just on paper, but in how safety was understood and owned at the shop floor level. Leaders and employees were not always on the same page, and with business growth and evolving customer requirements adding pressure, the risk of that gap widening was real.
They were not in crisis. They were a business that takes its responsibilities seriously and wanted to get ahead of the problem rather than react to it.
What We Did
We started with a site visit and a thorough review using our Sustainable Safety Index, which gave Marquis a clear picture of where they were performing well and where they needed to focus first. This was not a tick-and-flick audit. It was a genuine assessment that shaped everything that followed.
Marquis engaged Anzen on a retained basis, giving them ongoing access to our team rather than a one-off deliverable. Over the course of the partnership we have worked across the full breadth of their safety system including updating policies and procedures to meet current legislative requirements, delivering our Leading for Safety and SafeToday programs for leaders and employees, supporting health monitoring, emergency planning, and leadership development, attending toolbox talks and management meetings, and providing regular reporting and monthly progress reviews.
Every piece of work has been tailored to Marquis, their industry, their team, and the way their business actually operates.
What Changed
COMPLIANCE
Marquis now confidently meets all regulatory and legislative requirements, with a clear focus on zero non-conformity.
SYSTEMS
Marquis has implemented the Safe365 safety management system, backed by up-to-date documentation and processes that work in practice, not just on paper.
CULTURE
Leaders and employees have shifted how they think about safety. Through our programs, the team now takes genuine ownership rather than treating safety as someone else's job.
VALUE
By retaining Anzen rather than hiring a full-time safety resource, Marquis has access to an industry-leading safety function at a fraction of the cost.
Today Marquis is not just compliant. They are recognised as a leader in workplace health and safety within their industry. That is the outcome of treating safety as an ongoing commitment rather than a project with an end date.
“Anzen has completely changed the way we approach and think about safety for the better. Their team has been able to seamlessly integrate and improve our whole organisations approach to WHS.”
— Philip Gray - Marquis General ManagerThe Bigger Picture
Marquis shows what is possible when a business commits to safety as a long-term priority rather than a one-off exercise. For manufacturers and family-owned businesses navigating legislative change, growth, or gaps in their current system, a retained partnership with Anzen means you have an experienced safety team working alongside you every month, not just when something goes wrong.
SOUND FAMILIAR?
Is your business in a similar position?
If you have gaps you are aware of, or legislation you are not sure you are across, let's have a conversation.